★ Start Here — Primary Claim Tools
Homepage
CareQuest Main Website
The public-facing homepage. All services, pricing, contact form, and entry points.
carequestmanagement.com
Flagship Page
Financial Intelligence Hub
The command centre — all claim sectors, CIFAS module, VRM procedure explainer, live terminal.
/intelligence.html
7-Step Conversion Tool
Car Finance VRM Finder
Highest-priority conversion tool. Client enters their vehicle registration — we find the agreement. Like Car Finance Registry.
/car-finance.html
Mortgage Claims
Mortgage Mis-Selling Hub
All mortgage scandals 1988–2010. Endowment, self-cert, Northern Rock, LIBOR, Swiss Franc, interest-only.
/mortgage.html
General Claim Wizard
Start a Claim — 8-Step Wizard
Walks any client through registering any type of claim. Slider goes to £1 million. Years from 1980.
/portal-clarity.html
Free Service
Submit a DSAR
Formal Data Subject Access Request submission. Free under UK GDPR. 30-day legal deadline for lenders.
/dsar.html
HSBC — Dedicated Intelligence
Full Regulatory File
HSBC Intelligence File
Every documented HSBC fine and mis-selling finding 2011–2024. £10.5m elderly mis-selling, £6.2m 2024 fine, $4.2bn global settlement.
/hsbc-files.html
Dedicated HSBC Portal
HSBC Claimant Fact-Find
Standalone sign-up and comprehensive fact-finding form exclusively for HSBC claimants. Dropdown menus for every HSBC product and era.
/hsbc-portal.html
All Lender Files
Institution Intelligence Files
HSBC, Barclays, Lloyds/Black Horse, RBS/NatWest, Northern Rock, Santander, Close Brothers — all fines documented.
/institutions.html
Intelligence & Legal Tools
FCA Handbook Reference + Search
Breach Intelligence Database
60+ FCA rules across 7 sourcebooks. Breach Likelihood Search Tool — select product + breach type, get estimated upheld rate + compensation range + Start Claim button.
/breach-database.html
Limitation Act 1980
Is My Claim Still in Time?
Interactive checker — enter original date and date of knowledge. Returns s.2, s.14A, and s.14B deadlines instantly. Links directly to start claim.
/limitation-checker.html
Internal Tool
DSAR Letter Generator
Auto-generates a print-ready formal DSAR letter. Fill in the fields, print, post by recorded delivery.
/dsar-letter-generator.html
Client Portals & Account
New Clients
Case Portal — Sign Up / Sign In
Standalone case portal. Create account → get case reference → track claim progress. No Manus dependency.
/portal-signup.html
Live Case Dashboard
Client Case Room
DSAR countdown timer, document vault, breach analysis, claim health score, AI case analyst.
/portal-case-room.html
Explainer
Claims Centre
How the claims process works, step by step — from DSAR to FOS to compensation.
/claims.html
Specialist Services
Dedicated PCP Page
PCP Car Finance Claims
Supreme Court ruling explainer, live compensation calculator, Black Horse/Close Brothers focus.
/pcp.html
Business Clients
SME Monthly Retainer
Three pricing tiers — Starter £150, Professional £250, Enterprise £500/month. Ongoing paralegal support.
/sme.html
Internal Reference
FCA Regulatory Roadmap
CareQuest's regulatory pathway — NALP, Consumer Duty training, FCA CMC Appointed Representative route.
/qualifications.html
Staff Only — Internal Access
🔐 Password: CAREQUEST2026
Command Centre
Full operational platform — case management, DSAR tracker, breach intelligence, case builder, revenue tracker, workflow, FOS submissions, audit trail. ALL 10 features.
/command-centre.html
🔐 Password: CAREQUEST2026
Engine Room
Private intelligence library. Hansard sources, FOS decision references, Parliamentary briefings. Noindex — not visible to public or search engines.
/engine-room.html
Mailchimp Templates
Email Automation Templates
5 complete HTML email templates for the client journey — Day 1 through Day 40+. Copy and paste into Mailchimp.
/automation-emails.html