CareQuest does not process claims. We source lost agreements, audit hidden commissions, reconstruct financial history, and build the evidence base that wins redress. This is intelligence-led claims work — not a form-filling service.
Every major financial mis-selling scandal of the past four decades — covered by a single firm with direct insider expertise. CareQuest was founded because of these products. We understand them from the inside.
The biggest consumer redress opportunity since PPI. The Supreme Court confirmed that undisclosed discretionary commission arrangements on motor finance agreements were unlawful. CareQuest submits DSARs directly to the relevant lender, receiving the full file including commission records and internal notes. We identify the commission structure and build the formal complaint — no original paperwork required from you.
£30–50bn Pool All Major Lenders VRM Sourcing Free CheckEndowments, self-cert, Northern Rock 125%, LIBOR, Swiss Franc, interest-only, Paratus/GMAC, MPPI. CareQuest's founder was a mortgage broker from 1988–2000 — direct insider knowledge of how these products were sold and why they failed.
EndowmentSelf-CertLIBORCurrencyBarclays, RBS, HSBC, Lloyds systematically manipulated the London Interbank Offered Rate for trading profit. Mortgage and loan borrowers paid rates based on a fraudulent benchmark. Claims for the difference between manipulated and true market rate.
ResidentialCommercialCIFAS markers placed incorrectly or unfairly devastate credit scores. Most victims don't know they have one — they just face unexplained rejections. CareQuest requests the CIFAS SAR, identifies errors, and pursues formal removal.
SAR RequestFormal DisputeLenders failed their duty of care on BBL affordability assessments. Businesses trapped in unaffordable debt from loans that should never have been issued. CareQuest coordinates the formal complaint and FOS escalation.
AffordabilityFOS EscalationGuaranteed Asset Protection insurance was sold alongside vehicle finance at wildly inflated premiums with commissions never disclosed. Claim for return of premium plus statutory interest.
Return of PremiumCommissionCIFAS is the UK's fraud prevention database. A CIFAS marker can be placed on your credit file without your knowledge — often by a lender who suspects fraud. These markers are sometimes incorrect, unfair, or placed as a consequence of the lender's own mis-selling. The damage to your credit is immediate and severe.
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Every active CareQuest case is managed through the CareQuest's Case Management System — a purpose-built platform covering DSAR generation, AI breach identification, compensation calculations, complaint letter drafting, FOS narratives, and complete case management across all 9 claim sectors.