HSBC Intelligence File

Complete regulatory breach history, fines, and mis‑selling timeline. Use this intelligence to identify and pursue your HSBC claim.

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Full Breach Timeline

2024

Customer Treatment Failure

£6.2 million fine — FCA found HSBC failed to support over 1.5 million customers in financial difficulty. Inadequate affordability assessments and poor treatment of vulnerable customers.

FCA Press Release, 2024

2019

Debt Collection Overcharging

HSBC voluntarily agreed to provide approximately £4 million redress to 350 customers overcharged interest on debt collection. Includes 8% statutory interest.

FCA Press Release, 2019

2017

Hong Kong Private Bank Breach

Hong Kong SFC fined HSBC Private Bank a record-breaking HK$400 million (£38 million) and partially suspended licenses. Systemic deficiencies, conflicts of interest, and regulatory breaches in structured product distribution.

SFC Hong Kong, 2017

2014

Forex Rigging

HSBC set aside $378 million provision for G10 spot FX manipulation. Part of global settlements for rigging foreign exchange markets.

Various, 2014–2015

2012

Global Settlement & AML

$4.2 billion settlement with US and UK regulators. Included £2.3 billion for PPI and interest rate swap mis‑selling, and a $1.9 billion fine for money laundering failures linked to Mexican drug cartels and sanctioned states.

US/UK regulators, 2012

2011

Elderly Care Mis‑selling

£10.5 million FSA fine — the largest retail fine at the time. Subsidiary NHFA mis‑sold investment bonds to elderly, vulnerable customers (average age 83). £29.3 million compensation paid.

FSA Final Notice, 2011

2012–2014

Interest Rate Swap Mis‑selling

HSBC among Barclays, Lloyds, and RBS required to review 29,500 cases of interest rate hedging product mis‑selling to SMEs. Major redress scheme.

FCA Review, 2012–2014

Hidden Credit Liabilities — Parliamentary Inquiry

HSBC implicated in allegations of structured fraud against SMEs through hidden credit lines and undisclosed break costs on interest rate swaps. UK Parliament Hansard debates and inquiries ongoing.

View Hansard Debate

How to Claim

Step 1: Submit Free DSAR

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Step 2: Complete HSBC Fact‑Find

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Limitation period: The clock runs from the date you knew or should have known about the mis‑selling — not from the date of the product itself. Many HSBC claims are still within time.