A Data Subject Access Request (DSAR) compels your lender to hand over your entire historic file — free of charge, within 30 days, by law. This is the foundation of every mis-sold finance claim.
Under Article 15 of UK GDPR, every individual has the right to obtain a copy of their personal data held by any organisation. For financial claims, this means your lender must send you your complete historic file — including internal records they may never have shown you.
For mis-sold finance claims, the DSAR response often contains the smoking gun: commission disclosure documents, affordability assessments, internal notes, and evidence of the exact rate applied to your account.
Applications, agreements, correspondence, internal notes, and call recordings.
Evidence of commission arrangements, discretionary pricing, and rate-setting decisions.
Credit checks, income assessments, and the lender's decision-making process.
If the lender refuses or delays, the ICO can take enforcement action against them.
Tell us who holds your data, what you want, and the date range. We generate the letter automatically.
CareQuest submits the DSAR to your lender on your behalf by recorded delivery.
The lender must respond within 30 days. We analyse what they send and build your claim.
Complete the details below. We will draft the request letter, submit it to your lender, and notify you when a response is received.
Your Data Subject Access Request has been registered. We will submit the formal letter to your lender within 1 business day and notify you when a response is received. The lender has 30 days to comply.
Continue to Full Claim →The bank or finance company that holds your data
Be specific — the more detail you give, the better the response
Helps them find your records faster
Free of charge · No obligation · Lender has 30 days to respond by law
If the organisation fails to comply within 30 days, or refuses without good reason, you have the right to complain to the ICO at ico.org.uk. CareQuest will assist you with any escalation required.
Everything they hold: original application, credit assessment, commission arrangements, internal communications, call recordings, and all account data — typically 50–200 pages.
CareQuest Management acts as administrative and correspondence contact only. We are not solicitors, barristers, or FCA-authorised advisors, and we do not conduct litigation unless separately authorised and regulated to do so. DSAR services are provided on an administrative basis under your instruction. Company No. 17223044.