Qualifications & Regulatory Roadmap

CareQuest's current status, qualifications, and path to FCA CMC authorisation.

Current Status

✅ In Place

In Progress

⏳ In Progress

FCA CMC Roadmap

📋 Planned
  1. Appointed Representative (AR) Route — Partner with an existing FCA‑authorised CMC
  2. Full CMC Application — Direct authorisation (12-18 months)
  3. Compliance Systems & Controls — Implement FCA-compliant frameworks
  4. Ongoing Training & Competence — Continuous professional development

Until authorised, CareQuest operates within unregulated activities only — non‑reserved legal work and general financial guidance.

Required Qualifications

CeMAP

Certificate in Mortgage Advice & Practice — 3 modules

NALP License

National Association of Licensed Paralegals — QBE route

Consumer Duty

FCA's new Consumer Duty — mandatory for all regulated firms

FCA CMC

Claims Management Company authorisation — full or AR route

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